CREAM STORY

Privacy Policy

At Cream Story, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use and safeguard your information when you visit our website, explore our offerings or use our online services.

1. Information We Collect

We may collect the following information when you interact with our website:

• Name and contact details.
• Email address and phone number.
• Delivery address and location details.
• Order details and purchase history.
• Payment information processed through secure third-party payment gateways.

2. How We Use Your Information

We use the information collected to:

• Process and manage your food orders.
• Provide customer support and respond to enquiries.
• Communicate order updates and important information.
• Improve our website, services and customer experience.
• Share relevant offers and updates, where permitted.

3. Payment Security

Payments made through our website are processed using third-party payment gateways. Cream Story does not directly store your complete credit card, debit card or banking details. Payment information is handled according to the respective payment provider's security policies.

4. Cookies and Website Usage

Our website may use cookies and similar technologies to improve browsing experience, understand website traffic and enhance website functionality. You can manage cookie preferences through your browser settings.

5. Sharing of Information

We do not sell or rent your personal information. Your information may be shared with trusted third-party service providers, such as payment processors and delivery partners, only when necessary to provide our services.

6. Data Protection

We take reasonable measures to protect your personal information against unauthorized access, misuse, alteration or disclosure. However, no method of online transmission or electronic storage can be guaranteed to be completely secure.

7. Third-Party Links

Our website may contain links to third-party websites or services. Cream Story is not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies.

8. Your Privacy Rights

You may contact us to request access to, correction of or deletion of your personal information, subject to applicable legal requirements.

9. Changes to This Privacy Policy

Cream Story reserves the right to update this Privacy Policy from time to time. Any changes will be published on this page.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us: